Service Support for Reliance BlackBerry®
Reliance Communications has come up with a BlackBerry® solution for corporate as well as individuals.
Our dedicated team of help desk executives are available round the clock to help you with any product, service or other queries you might have on your BlackBerry® from Reliance Mobile
A team of service professionals have also been specially trained to assist you with all your product related queries. To ensure that you are able to reach us anytime, we have created multiple access routes to contact our dedicated support team
For Enterprise Customers
Enterprise customers can reach the BlackBerry® from Reliance Mobile Helpdesk for any queries relating to their BlackBerry® handheld or BlackBerry® Enterprise Server or any other BlackBerry® related applications through:
National 24x7 dedicated support center:
Call 30336363 from any phone. Our customer support executive will be able to resolve all your queries. You can also call * 363 (toll free) from your BlackBerry® from Reliance Mobile
The Technical helpdesk will support you in managing your voice and data services, related queries. However, if the customer support executive expects that problem is with your BlackBerry® handheld device, you may need to visit our service center at your nearest location, as suggested by helpdesk.
Contact your Reliance Relationship Manager: (24 hrs. after activation)
He will assist you in every way to help solve your problem. A team of engineers is also available, who will visit your office promptly to address any problem that you might have with your BlackBerry® from Reliance Mobile.
Email support
You can even reach us by sending an email to customercare.blackberry@relianceada.com for any handset related query and you will be contacted within 24 hours.
For our Individual customers
For customers who have purchased a BlackBerry® from Reliance Mobile on their own name they can reach our help desk through:
Email support
You can even reach us by sending an email to customercare.blackberry@relianceada.com for any handset related query and you will be contacted within 24 hours.
National 24x7 dedicated support center:
Call 30336363 from any phone. Our customer support executive will be able to resolve all your queries. You can also call * 363 (toll free) from your BlackBerry® from Reliance Mobile
The Reliance world BlackBerry® support locations:
Sr. No |
City |
Reliance World Locations |
Address |
1 |
Ahmedabad |
Satellite -Shivranjani |
Ground Floor Shop No. 7& 8 Silicon Valley 132 Ft. Ring Road Crossing Satellite Road Ahmedabad-380015 |
2 |
Bangalore |
Cunningham |
#1/3 Batra Chambers Cunningham Road.Bangalore-560052. |
3 |
Chandigarh (Covering Ludhiana) |
Sec 35-C |
SCO 449-450 Sector 35-C Chandigarh |
4 |
Chennai |
Reliance House |
Haddows Relianceworld No:6, Haddowsroad (Opp: Sasthri Bhavan) Nungambakkam Chennai-600006 |
5 |
Delhi |
South Extn |
E-18 NDSE Part 2 South Extn |
6 |
Kochi (Ernakulam) |
Kadavanthra |
A& P Arcade Sahodaran Ayyapan Road Cochin - 682 016 |
7 |
Hyderabad |
Begumpet |
Ground Floor Visaka Towers Next to Pizza Corner SP Road Begumpet Secunderabad |
8 |
Indore (Covering Bhopal) |
31 Sneh Nagar |
Reliance Webworld Vatsalya Chambers 31 Sneh Nagar Opp Sapna Sangeeta Cinema - Indore 452001 |
9 |
Kanpur (Covering Lucknow) |
The Mall |
7/118, Tulsadevi Commercial Complex, Swarop Nagar, Kanpur- 208002 |
10 |
Kolkatta |
Camac Street |
Azimganj House 7 Camac Street Kolkata—700017 |
11 |
Mumbai |
Churchgate |
Churchgate House, 33/34 Veer Nariman Road, fort, Mumbai 400001 |
12 |
Pune |
Dhole Patil Road |
5th Avenue 1st floor Next to Hotel Regency Dhole Patil Road Pune 411001 |
| 13 |
Jaipur |
M.I.Road |
Teleximail Telecom
G-43 Ganpati Plaza, M.I Road, Jaipur |
| 14 |
Ludhiana |
Dua complex |
Omkar Communicaton
Office no 2, 2nd Floor, Dua complex
181 Industrial Area A, Ludhiana |
| 15 |
Bhopal |
MP Nagar |
C/O MS/SonaSon Marketing,
Shrushti Complex,
MP Nagar, Zone 2,
Bhopal. |
For our GSM customers
You can call 98270-98270.
You can even reach us by sending an email to rtlccare.indore@relianceada.com
The Reliance world BlackBerry® support location :
Indore: Reliance Webworld Vatsalya Chambers 31 Sneh Nagar Opp Sapna Sangeeta Cinema - Indore 452001
We thank you for using BlackBerry® and its support services. Your suggestions and feed back, are welcome.
*Please don’t forget to raise a trouble ticket with our contact center or through our field support engineers. The trouble ticket number helps us keep a track of your interactions with us, including handheld performance. |