| Prepaid Option on BlackBerry |
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BlackBerry services will be available on Prepaid for non enterprise subscribers |
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This is the first prepaid offering by a CDMA operator worldwide and the second in the world forBlackBerry services. |
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A customer can purchase a BlackBerry handset and take prepaid voice and BlackBerry services on his handset |
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The customer will be debited the amount required as per the BlackBerry plan every month. |
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In case the customer goes into negative core balance and his outgoing voice services are suspended then his BlackBerry services will be suspended too |
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No credit will be given for lapsed BlackBerry validity due to service barring on account of voice balance expiry / core balance becoming zero. |
Prepaid tariff plan
Plan |
Rs.1,099 |
Customer Type |
BIS |
Unlimited E-mails |
Yes |
Unlimited Facebook access |
Yes |
Unlimited Flickr access |
Yes |
Unlimited IM |
Yes |
Unlimited Internet using device browser |
Yes |
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| Note : |
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Valid for national roaming |
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Each recharge has 30 days validity |
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In case outgoing voice is suspended even BlackBerry services will get suspended. |
No credit will be given for any lapsed validity due to suspension
How to Subscribe to Prepaid
1. A subscriber can go to any BlackBerry stocking Reliance World or Reliance Communications outlet.
2.Subscriber can buy any BlackBerry handset model of his choice.
3.While purchasing the desired BlackBerry handset and the GSK, the subscriber is required to fill in a prepaid CAF and prepaid BAF. The subscriber should also sign an undertaking for the terms and conditions of the service which is on the reverse side of the prepaid BAF. Other necessary additional details for the Blackberry including type of service should be duly filled and submitted along with the required documents to the retailer. Existing subscribers will have to do a handset change to BlackBerry and fill the prepaid BAF.
4.The CAF and BAF will have to be entered in the provisioning system.
5.The customer has to use the GSK to activate the phone. He has to enter the PIN number and follow the instructions given on the GSK to activate the phone and follow the instructions. The customer has to enter the PIN number to activate the phone.
6.Once the process of activation is complete. Over the Air Activation (OTAF) process will register the MDN no. of the handset and confirm to the subscriber if the handset has been successfully registered. Subscriber will have to use the applicable recharges when required.
7.To start using the handset, the subscriber is required to switch it off and switch it on after 15 minutes. The handset is then ready for use. Customer will also receive a confirmatory SMS for successful activation of the handset.
| Important points for Prepaid option
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Validity of the plans is for one month post which amount will be debited regularly. |
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The periodic debit should happen, even if the subscribers core balance is less than what is required .i.e. the subscriber’s balance can go in negative, after which the service should be suspended . |
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If the subscriber does not have adequate core balance in his Pre-paid account then all his services will get barred (except incoming call facility). |
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All Unlimited products will be subject to a ‘Fair Use’ and ‘No Commercial Use’ policy |
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Migration/ opting out of plan is only possible at the end of each recharge validity period and needs to be communicated at least 7 working days in advance by phone or 3 working days in advance by email or fax to Reliance customer care or by going to the Reliance World or Reliance Communications outlet before the end of his recharge validity. |
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Migration from prepaid to post paid or vice versa is not possible and can only be done if the handset is deactivated and a fresh GSK based activation is done with a new MDN.
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| Benefits of taking Prepaid option |
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Manage data and voice costs better |
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No hassle of paying bills |
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Attractive choice of plans including voice and BlackBerry combo plans Access your POP/IMAP based webmail on your mobile |
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Loads of fun applications on Reliance Mobile World |
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